Contact and Support

If you have questions about products, orders, delivery or after-sales support, we are here to help. We aim to provide clear and timely assistance throughout your shopping experience.

How to Reach Us

You may contact us using the channels below. E-mail is recommended for detailed enquiries and order-related requests, as it allows us to respond more accurately.

• E-mail: reviews@luxeene.com
• Phone: +65 (895) 62501

Support Hours

Customer support is available Monday to Friday, 9:30 – 16:30 (AEST/AEDT). Enquiries received outside these hours or on public holidays will be responded to on the next business day.

Address for Reference

For official correspondence, our reference address is:

• APT BLK 807C CHAI CHEE ROAD #05-50, SINGAPORE 463807, SINGAPORE

Providing your order number and relevant details in your message helps us assist you more efficiently.